This is practically my job description ~~ I especially like to bit at the end, about shirking.
When I was first hired, it was important to me to do a good job for the personal satisfaction of doing a good job. But now I'm fed up, and I no longer see the point of going above and beyond the call of duty.
Our business is set up to screw over customers for the company's benefit; clients call up to complain about being treated unethically, and there's nothing I can do.
It's a bit how I imagine it must have felt like to have been a civil servant in British Empire India ~~ you're ostensibly there to serve the people, but your hands are tied by policy; and you can see the policies are clearly unfair, but at best you'll be fired and at worst you'll be in front of a firing squad should you betray your orders.
Thank heavens our company is not a country, and I only have be in denial about being a cog in a machine that shafts over clients, not citizens, who need our help.
So far, I've been able to handle that; it only reaches the just~grit~your~teeth~and~live~with~it level of guilt that seems to be the plimsoll mark of corporate culture...
Posted by edgar at September 24, 2003 02:07 PM